Tens of Thousands of Immigration Attorney Alexandra Lozano's Clients Abandoned After Office Closes Abruptly

From the official announcement by USCIS ↗

What Happened?

According to an official announcement from the U.S. Citizenship and Immigration Services (USCIS), immigration attorney Alexandra Lozano — who once called herself the "Miracle Attorney" — surrendered her law license in Washington rather than appear for a disciplinary hearing on 05/26/2026. This decision is permanent, meaning she can no longer practice law in any U.S. state.

Her law office, which had recently been renamed Luz Legal, shut down completely on 06/10/2026. Just eight days later, on 06/18/2026, the Board of Immigration Appeals suspended her from all activities before the Department of Homeland Security, immigration courts, and the Board.

Who Is Affected?

This is a serious situation for tens of thousands of immigrants waiting for their cases to be processed. According to oregonlive.com, Lozano once had over 35,000 clients. Most of them are domestic violence victims who filed for immigration status under the Violence Against Women Act of 1994 — a federal law that allows immigrants who are victims of abuse from a U.S. citizen spouse or permanent resident to file on their own without depending on the abuser.

In the Yakima Valley area, many of her clients are confused and frightened since the office closure. Hundreds of people are trying to retrieve their legal files, according to king5.com.

What You Need to Do Now

USCIS emphasizes that applicants with cases pending must provide a new contact address so USCIS can continue reviewing their applications. Without updating this information, cases could be delayed or sent to the wrong address — causing serious consequences for immigration status.

Additionally, clients have the right to withdraw their applications by sending a written request to the USCIS office handling their case. To find out which office is in charge of your case, call the USCIS hotline at 800-375-5283 (TTY 800-767-1833).

Serious Legal Context

The Washington State Bar Association prepared an 11-page complaint detailing misconduct. According to spokesman.com, the complaint alleges that her office affixed client signatures to immigration applications without letting them read them first, employed unlicensed staff to provide advice and solicit clients, and used computer software to determine case strategy without attorney review. Service fees are alleged to have ranged from 10,000 to 15,000 USD — amounts the bar association considers unreasonable.

See USCIS's official announcement at the source link below.

Analysis

The Lozano case is a cautionary tale about a business model targeting vulnerable immigrant communities. Nine former clients have sued her with allegations including breach of fiduciary duty, contract violations, and even civil extortion. Meanwhile, according to krem.com, customer complaints have triggered a federal criminal investigation — showing the severity far exceeds a typical attorney disciplinary case. USCIS's fraud investigation unit is also involved. For Vietnamese communities and other immigrant communities paying high fees for unvetted legal services, this story is a reminder: verify an attorney's license status through the State Bar Association portal before signing any contract.

Diaspora Impact

If you or a family member was ever a client of Alexandra Lozano or Luz Legal and currently have a case pending with USCIS, you need to take action immediately:

• Step 1: Call USCIS at 800-375-5283 (TTY 800-767-1833) to determine which office is holding your case.
• Step 2: Provide a new contact address and ensure your information is updated in the system.
• Step 3: If you wish to withdraw your application, send a written request to the correct USCIS office.
• Absolutely do not pay any intermediary service claiming they can "resolve" Lozano cases — only contact USCIS directly or a licensed immigration attorney.